Native Monitoring

Regional False Positives


All customers affected by these false positive notifications have been informed.

All native monitoring servers now use multiple highly-available Anycast DNS servers to prevent such false positives from occurring in the future.

We understand how critical outage notifications are to your teams as you expect notifications to be accurate and actionable, and we apologize for any inconvenience caused. If you have any questions or concerns, please contact

Problem Identified

We’ve identified the root cause of these false positives as a DNS outage. Three regions were affected by this outage which in turn raised false positive NXDOMAIN alerts:

  • Dallas, Texas
  • Piscataway, New Jersey
  • London, UK

Remediations have been applied to all of these regions, and components are beginning to report correct statuses.

These false positives may be removed from your status page via the Revise History link in the Advanced menu on the sidebar.

More information is to come.


We are currently investigating the root cause of several false positives raised by specific regions.